Refund and Returns Policy
Return & Refund Policy
1. Overview
At QuickBookey (quickbookey.com), we specialize in delivering high-quality digital products with instant or fast email delivery. Due to the nature of digital goods, all sales are generally final and non-refundable. However, we understand that issues may arise, and we are committed to resolving them in a fair and timely manner.
2. Refund Eligibility
Refunds or replacements will only be considered in the following cases:
Non-Delivery of Product: If you do not receive your digital product within the specified delivery timeframe (0-1 days), please check your spam/junk folder first. If the issue persists, contact us at contact@quickbookey.store with your order details.
Corrupt or Defective File: If the delivered digital product is unusable due to corruption or defects, we will provide a replacement or refund.
Incorrect Product Delivered: If you receive the wrong digital item, we will send you the correct product or issue a refund.
Duplicate Charges: If you were mistakenly charged more than once for the same product, we will issue a refund for the duplicate transaction.
3. Refund Request Process
To request a refund, follow these steps:
Email us at contact@quickbookey.store with your order details (order number, product name, and reason for refund).
We will review your request within 1-2 business days and respond accordingly.
If approved, refunds will be processed to the original payment method within 3-5 business days.
4. Non-Refundable Situations
We do not offer refunds for:
Change of mind or accidental purchases.
Claims made after 7 days of product delivery.
Incompatibility with your device or software (please check requirements before purchasing).
Failure to download the product due to personal technical issues.
5. Contact Us
If you have any questions about our refund policy, feel free to reach out:
📧 Email: contact@quickbookey.store
📞 Phone: +44 7414649926
We are always here to help!